Direct and indirect representation
With direct representation we act in your name and on your behalf. With indirect representation we act in our own name on your behalf — convenient for non-EU companies.
Customs representation across Bulgaria
Customs agent in Bulgaria
Looking for a reliable customs agent in Bulgaria? Alena-Service Ltd represents Bulgarian and foreign companies before the Bulgarian Customs Agency — through direct or indirect representation.
For foreign companies
We help companies from Turkey, Ukraine, Moldova, Georgia, Kazakhstan and other non-EU countries import goods into and transit through Bulgaria — with EORI registration, ENS declarations and transit documents.
Dealing with authorities
Besides customs, we assist with BABH, KZPP, BTPP and RZI — phytosanitary and veterinary checks, certificates of origin and permits.
How we work
- 01
You send us the invoice, CMR/bill of lading and goods details.
- 02
We check the documents, tariff code and applicable procedure.
- 03
We lodge the declaration electronically and represent you before customs.
- 04
You receive release of the goods and a complete set of documents.
Frequently asked questions
Can a foreign company import goods into Bulgaria?
Yes, with an EORI number and a customs representative. We arrange both.
How fast is a declaration processed?
With complete documents — usually within a few hours.
Which languages do you speak?
Bulgarian, Russian and English.